Our team inbox feature lets you assist customers instantly without missing a beat. Create & assign support tickets, organize conversations, prioritize issues and manage customers interactions easily.
Konverse Team Inbox feature seamlessly connects the right people to the right team. Your chats can now be automatically routed to the team that’s the most qualified to handle the issue at hand.
Too many customers to handle? No worries! Use the canned responses feature to respond to common customer queries faster. Keep the customers engaged while resolving other issues all at once.
You can now assign business hours to the Konverse Team Inbox. Defining the operating hours for your shared inbox makes monitoring easy and improves collaboration too.
Build a smarter bot with intent recommendations. Now, your bots will be able to understand what customers are exactly looking for without asking for too much information.
Show your customers that you care for them, empower your team to communicate across multiple channels seamlessly and create a great first & lasting impression.Try for Free