Our Chatbot app has an proprietary ticket prioritization algorithm that picks out and differentiates between VIP and Non-VIP customers. Our AI Chatbot analyzes over 50+ customer attributes to figure out which customers to prioritize first.
Your existing support team’s job can get tedious at times. Offer them a helping hand with Konverse. Use our Chatbot on the website to answer the common queries of customers. This way, your existing customer support team can breathe a sigh of relief as our chatbot app will be available 24/7 to meet customers’ queries.
Konverse is too simple to use and all staff with or without a technical background can operate it. All you have to do is add some FAQs that customers are most likely to enquire about, and Konverse will handle the rest. Our chatbot app will respond to customers’ queries at the fastest speed.
With our chatbot app, create perfect harmony in your customer support team. Normally, our AI chatbot app is well versed to answer 70% of customers’ queries. But when it stumbles somewhere, it quickly assigns customers with a live agent. Customers’ time is valuable and we ensure the fastest resolution of their queries.
Show your prospects that you care for them, empower you team to communicate across multiple channel seamlessly and create a great first & lasting impression.
Be available 24x7 across multiple languages & save time by automating repetitive questions.
Create a target list of your audience based on lead score, behaviour, sentiment & more.
Reach your targeted prospects with real-time nudge & notifications over WhatsApp.
Manage all your customer conversations from WhatsApp, Website, etc all at one place.
Bring the power of automation on WhatsApp by adding sequences based on customer stories.
Build customized report to track customer behaviour in real-time on Konverse.ai platform.