How to run WhatsApp Campaign

Drive your sales with the easy WhatsApp campaign builder. Here are the steps:

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• Go to Konverse dashboard

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• Click on whatsapp campaign option from the left menu bar 

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• Click the ‘new campaign’ button

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• Add the desired campaign name and contact number you will use to send the file 

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• Choose the template 

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Scenario 1: If you want to send the campaign to all contacts

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• Toggle the given button 

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• Click on Upload and attach file 

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• Preview the template

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• Download the sample in CSV. Here you can see the layout

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• Add data and parameters in the file and save in .csv format

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• Attach the broadcast data file to the campaign

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• If all looks good then click proceed

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Scenario 2: If you wish to send the file to different individuals, 

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• Don’t toggle the given button

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• Download csv sample file

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• You’ll see two additional columns. Add data and attach the file in the same way as in the previous scenario

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Scenario 3: If your Whatsapp template has a CTA button

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• Here, when user clicks the CTA, it can trigger a story

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• For this, you can choose any story

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• Proceed if everything seems good

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• Map files in csv to the correct headers

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• You can get back to the campaign page and track the analytics like engagement rate, bounce data, read, reply, etc.

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• Download campaign report if needed

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• You get three other options- view, clone, and broadcast file

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