Settings & Preferences

Customize bot appearance, create teams & assignment rules, add channels, integrate with Apps & manage business hours & more.

Canned Responses

Canned responses are predefined answers or messages for the frequently asked questions typically for queries. Learn how to manage them.

Manage User Profile

Know how to edit & manage your profile on Konverse AI. You can add picture and details customers can view when they're chatting with you.

Managing Users & Teams

Learn how to invite, organize and remove teammates on the Konverse AI admin panel and assign roles & permissions to teammates.

Manage Business Hours

Learn how to manage business hours, set away message for conversation that need agent assistance on the Konverse AI admin panel.