Dashboard, Reporting & Custom Analytics
Konverse AI Dashboard gives you insights on how your bot is performing, how your team is managing conversations including custom reports.
Our comprehensive dashboard gives you all the insights on how your bot is performing and how your team is managing conversations. Unlike any other platform, apart from providing analysis on users, leads, engagements etc, our dashboard allows a business administrator to understand journey wise, agent wise activity log, CSAT and much more. With the data on your hands, you can get a better understanding of what works best for your business and the areas that need improvements.
Konverse AI dashboard is split into 3 tabs to help you focus on the right analytics.
- Discover ways to measure bot performance on Bot Analytics
- Find out how team is performing using Agent Analytics
- Explore means to build Custom Analytics to suit your business needs