How to manage Users and Team

Want to add more people as admins or managers? With Konverse AI‘s users and team feature, you can add and manage the admins, manager, developer roles easily.

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Steps to use users and team feature on the Konverse Dashboard.

  • Click on settings 

  • Choose Users & Teams 

  • Click on Add user

Note that only an Organization Admin, Manager and a Bot Admin can add a user.

  • Fill in the email id and the role of the user. There are 4 options - Admin, agent, manager and developer.

Note: One user can have multiple roles. Like, an admin needs to be an agent as well, because only an agent can respond to customers.

One also add 1+ user email ids to allot them the same role.

  • Click on Save.

For any queries, visit here.

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