How to handle Customer Small Talks
Konverse AI's 'Small Talk' feature enables your bot to have positive small talk with the visitor that can create a lasting impression.
Small Talks should be nice. Isn't it? 😊
Konverse AI's 'Small Talk' feature enables the bot to have positive small talk with the visitor that can create a lasting impression and enhance customer satisfaction.
• Click on Bot builder -> Choose 'Small talk'
• Find the enable switch in the top right-hand corner.
• Enable the small talk feature and save.
You need to sit back and chill! The bot is auto-trained for small talk and so customers will be taken care of very well! 😎
To read more about this feature, visit here