Channels & Appearance
Is your bot employed across different channels? Click here to find out how you can manage it with Konverse AI’s ‘Channel’ feature.
To manage the bot on different channels
- Click on Settings
- Choose Channels
There are three channels to manage - Web Messenger, WhatsApp Messenger & Facebook Messenger.
Under web messenger, you get to access 2 pages:
- Appearance: Let's one customize the bot. Add brand logo, background, text color, bot color, etc.
- Script: Lets one copy the script and paste it at the end of a body tag across all web pages. This enables one to choose where the bot will appear.
Under WhatsApp Messenger, one will find the following:
Details: Set up a basic WhatsApp profile with a profile picture, description, website, business category, email id, address, etc.
- Templates: Send broadcast messages to customers
- API Keys: Gives direct access to the API Keys
- Set-up - Add a new phone number
Facebook Messenger: Enables implementation of bot on Facebook Page.
For more information, visit here.