Channels & Appearance

Is your bot employed across different channels? Click here to find out how you can manage it with Konverse AI’s ‘Channel’ feature.

Chat icon

To manage the bot on different channels

  • Click on Settings

  • Choose Channels

There are three channels to manage - Web Messenger, WhatsApp Messenger & Facebook Messenger.

Web Messenger

Under web messenger, you get to access 2 pages:

  • Appearance: Let's one customize the bot. Add brand logo, background, text color, bot color, etc.

  • Script: Lets one copy the script and paste it at the end of a body tag across all web pages. This enables one to choose where the bot will appear.

WhatsApp Messenger

Under WhatsApp Messenger, one will find the following:

Details: Set up a basic WhatsApp profile with a profile picture, description, website, business category, email id, address, etc.

  • Templates: Send broadcast messages to customers

  • API Keys: Gives direct access to the API Keys

  • Set-up - Add a new phone number

Facebook Messenger: Enables implementation of bot on Facebook Page.

For more information, visit here.

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