Bot Replies: Video Node

Want to share a product video with your customer? Let your bot do it. Find out the steps to use the video node to make the bot conversations more engaging.

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Let's see how to use the video node under bot replies.

Here are the steps! 👇

⦿ Start from the Konverse dashboard

⦿ Choose the story builder option

⦿ Initiate the bot conversation with a greeting using the text node

⦿ Add two buttons to the greeting -talk to an agent and no more

⦿ Choose the video node and add a video under the no more button (you can add a YouTube link or upload a video from the drive)

⦿ Save and test the bot

Here, when a customer chooses the no more button, the bot sends the video

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