Bot Replies: Video Node
Want to share a product video with your customer? Let your bot do it. Find out the steps to use the video node to make the bot conversations more engaging.
Let's see how to use the video node under bot replies.
Here are the steps! 👇
⦿ Start from the Konverse dashboard
⦿ Choose the story builder option
⦿ Initiate the bot conversation with a greeting using the text node
⦿ Add two buttons to the greeting -talk to an agent and no more
⦿ Choose the video node and add a video under the no more button (you can add a YouTube link or upload a video from the drive)
⦿ Save and test the bot
Here, when a customer chooses the no more button, the bot sends the video